Remote Service
The quickest and most efficient way for us to take care of your IT systems is to remotely connect and remediate…so that’s how we do it whenever we can!
Remote connection tools allow us to:
- Provide fast resolutions
- Provide service without disruption to the end user
- Support end-users regardless of the operating system in use
- Connect using convenient web-based applications
- Select from multiple levels of control of the end-user’s machine
- Encrypt connections for security
- Utilize easy-to-use chat features
On Site Service
At times, we just have to put our hands on the problem to resolve it!
For those occasions, we’ll arrange for a convenient onsite service appointment at your location. There is no reason for you to leave the office — we’ll come to you!
Effectively, your office is our office!
And our service is better than having an on-staff IT person:
- no overhead related to an employee, resulting in significant savings,
- you don’t have to try to supervise a person with a skillset you’re unfamiliar with,
- you benefit from the experience and knowledge of not one tech but an IT department!
One of the great benefits of having Blue Oak Tech as your personal IT department is that we do it remotely, saving you both money and the time it takes training and supervising someone, especially in a department you’re not entirely familiar with. And let’s face it, doing more and more things remotely makes our lives much simpler, on the whole. Since we started out 16 years ago as a home based business and expanded from there, we understand the struggles of building a business from the ground up. We believe in developing strong partnerships with our clients, and our personalized customer service is the highest quality we know how to give. Our business was built on integrity and the determination to have the ability to bring top-notch IT services to every business. This is the main reason our IT service delivery is done remotely, whenever possible. When necessary, however, we will come to you, for your ultimate convenience. So the next time you find yourself in need of remote computer service, remember Blue Oak Technology Solutions.
End User Solutions
End users are everyone who uses your applications or system, and the solutions we offer are designed with this in mind. When we deliver your services remotely, it allows us to connect with a web-based app and conveniently provide it to your business, with no disruption in end user service. Our connections are always encrypted and secure, and we utilize easy chat features that enable us to respond quickly and efficiently. It also allows us to provide necessary support to end users, no matter what operating system they’re using, without even leaving a footprint in your office. We can show you all the remote access possibilities for your business, as well. We will help you implement the tools you’ll need, and get the most from your technology. So contact the friendly folks at Blue Oak Technology Solutions today, and find out how we can help your business.
Accessibility Is Everything
Speaking of remote accessibility, with more and more people worldwide choosing to work from home, there is a greater demand for wireless solutions and remote accessibility. If this is something you’d like to integrate into your business options, Blue Oak Tech can help. In today’s world, people depend on WiFi being available at most any public location, as well. You can increase the WiFi availability and performance within the infrastructure of your business while ensuring your security stays intact. We understand the things that can hold you back, and we have the expertise to help work out any bugs in your system. The bottom line is that accessibility is everything in today’s market. Don’t let your business miss out on the huge number of customers that are connecting remotely these days. We can also help you obtain the type of itemized reports that will tell you the details necessary for knowing vital statistics about the traffic surrounding your business. And when you need remote computer repair service, you can contact us here at Blue Oak Technology Solutions as well.
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